Quality Assurance Policy

Orderworkwear excels in the stockholding, distribution, and customization of workwear, corporate attire, and team uniforms. Our extensive portfolio includes services such as embroidery, screen printing, artwork creation, garment design, and managed contract services.

Core Principles

Our operational ethos is founded on a “right-first-time” approach, ensuring we meet our clients’ expectations with precision and reliability. This is supported by a culture that fosters teamwork, integrity, and mutual accountability. At Orderworkwear, every employee plays a crucial role in achieving our common goal: delivering exceptional quality products and services to our clients.

Compliance and Standards

We adhere to a comprehensive Quality Management System (QMS) aligned with the ISO 9001 standard, along with any sector-specific legislation and regulations. Our commitment extends to fulfilling all legal, regulatory, and statutory obligations relevant to our business operations.

Employee Responsibility and Engagement

All employees are obligated to uphold the quality policy and comply with our ISO 9001-aligned QMS protocols. Each individual is responsible for the quality of their own work and is encouraged to actively participate in the continuous improvement of our business processes. We are dedicated to creating an inclusive work environment that values each employee’s contribution and promotes their professional growth.

Objectives and Targets

Our quality assurance strategy includes:

• Regular setting and reviewing of Quality and Business Objectives, derived from a thorough analysis of internal and external stakeholder needs, market dynamics, risk mitigation strategies, and key performance indicators.
• A strong commitment to customer satisfaction by meeting their requirements, as well as all legislative and statutory mandates.
• The continual refinement and enhancement of our Management System to adapt to evolving client needs and industry standards.

Continual Improvement

We are committed to excellence and set measurable quality objectives that are carefully planned, reviewed, and updated. These objectives aim to perpetuate a cycle of continual improvement in our quality performance. Additionally, we remain vigilant in adhering to any specific legal requirements directly related to the products or services we offer.

Policy Review

This Quality Assurance Policy will undergo periodic reviews to ensure its continued relevance and effectiveness in aligning with our strategic goals.

Orderworkwear
6 September 2023